Frequently Asked Questions

How does this process work?

First, visit our “Pricing” on the home page and pick your professional resume package. Then you submit the payment, sit back and relax. You will then be prompted to upload your resume to our Google Drive and within your confirmation email. The confirmation will also contain the link to the specific questionnaire based on your purchase which is necessary for us to get a better idea of your work history, accomplishments and career goals. Be sure to copy and paste sample job descriptions of positions or opportunities you are targeting.

Once we receive all your information, your expert resume writer will reach out to you with any questions he/she may have if needed. Within 5 – 7 business days from your initial order, you will receive your brand new documents via email. If you have any edits, changes or questions, they may be discussed via email at that time. Once all documents are finalized, you will receive final versions and a free gift to prepare you for all the job interviews that will be coming your way.

How can Linkedin make me receive more offers?

We offer LinkedIn profile development services to make your social account and online presence more professional. LinkedIn profile services are tailored towards increasing your chances to get on the interview without making a first contact. 60% of recruiters are constantly browsing Linkedin to fill positions and find top talent. This will serve as a fundamental element in your search for an amazing opportunity.

Do you offer refunds?

We strive for perfection with each and every service we provide and pride ourselves on being the best resume writing service for college students online. If you are not 100% satisfied with the final copy of any document or website, we will continue to revise it until you are completely confident that your self-marketing tools are a true representation of you! Thus, we do not offer refunds.

I want to create a ‘General’ resume so I can broaden my opportunities. Can you do this?

One of the mistakes job seekers make is creating a “jack-of-all-trades” resume. Employers are typically looking for a specified set of skills when recruiting, so it is important to keep each resume focused on one industry or job function. To stand by our satisfaction guarantee, we are not able to create ‘general’ resumes as they tend to be ineffective and cannot trust that they will do well in today’s job market. 

We will gladly create multiple résumés for each career goal to maximize the chances of an employer contacting you for an interview. Please email us for pricing details.

What is the 90 day resume writing guarantee?

After 90 calendar days from the final delivery date of your final resume (.doc and .pdf), if you have not received at least one of the following interview types (phone, video conference, or in-person) from the exact resume we provided, we will rewrite your resume free of charge. Any edits or modifications to the resume BrandResumes provided post our final delivery will void this guarantee. Please allow the standard 7 turnaround for these requests to process. You must email support@brandresumes.com to begin this process.

    How long does this process take?

    Once we have received payment, your completed questionnaire and a current copy of your current résumé, it will take 3 – 5 business days for you to receive the final draft. At that point you have 7 days to respond with any edits you may have and can discuss any questions with us at that time. We hardly have a large number of edits from our clients so the entire process typically takes less than 1 week.

    In what format will I get my documents?

    All documents will be sent via e-mail as a Word file. Upon your final approval you will receive 1 versions of your resume: 1. Microsoft Word (.doc). The (.doc) is fully editable and become yours to manipulate as you wish.

    I barely have anything to put on a resume. What can you do?

    For an entry level resume you may have little (or no) professional life to point to. That’s okay – every bit will count. Don’t be shy about your accomplishments. We will evaluate your experiences and you will see that you’ve got more background than you think. Our quick questionnaire will give us the data we need make you stand out!

    What are the payment options?

    We process our payments through Stripe and Paypal. This secure platform ensures timely payments and a secure environment.

    Do I really need a Linkedin?

    In a short answer – YES. 
    If you are in the market for a job, it is highly recommended that you have a strong LinkedIn presence. Recruiters are actively using LinkedIn to search for candidates with your skill set every single day. If you aren’t there or your profile isn’t strong enough, you can’t and won’t get hired for those opportunities. Our team of expert LinkedIn profile writers will make your LinkedIn page stunning. So, make sure you take advantage of our LinkedIn profile development service to maximize your job or opportunity search success.

    Still have questions?

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